By Megan Jantos
Leadership is communication, and communication is leadership. Don’t believe me? Try influencing others by providing purpose, direction, and motivation without communication. On the flip side, people naturally follow those who communicate ideas and thoughts effectively.
Yet, senior leader reading lists lack books that directly discuss the topic of communication. The last five U.S. Army Chief of Staff Professional Reading Lists only mention communication a total of six times. And, when mentioned it was typically from a technical perspective of physical equipment and networks (i.e. communications).
This baffles me because the foundations of communication remain constant regardless of history or echelon of command. During a typical interpersonal communication class, the first rule taught is “you cannot NOT communicate.” Every action — or inaction — is a message sent.
Understanding the message you want to communicate is the first and arguably the most important stage of the communication process. There are so many opportunities for misinterpretation, which is why I encourage leaders to dedicate time exploring the ‘sender’ stage.
In the ‘sender’ stage, a leader contemplates the message to be sent. Realizing that our message begins with nonverbal communication long before we even open our mouths or put pen to paper, we should first consider the messages we send as an individual:
Who am I? How do I want to be perceived? How will my presence impact my ability to influence others?
Leaders who want to influence others will take time to master communication. That mastery begins with understanding your own purpose, visualizing your future, and driving yourself there. When you are able to lead yourself, others will follow.
So, if I could recommend three books that should be on every U.S. Army Chief of Staff Professional Reading List and help us all be a better communicators, it would be these:
Brand You: Turn Your Unique Talents into a Winning Formula by John Purkiss & David Royston-Lee
Drive: The Truth About What Motivates Us by Daniel Pink
To Sell is Human: The Surprising Thing About Moving Others by Daniel Pink
Have you read a book that helped you improve your communication skills? If so, please share in the comments section below!
Megan Jantos is a communication advisor to military leaders and working women. She believes effective communication–a firm handshake or well-aimed bullet–can solve any problem. You can find her rowing hard as an iron major at 3rd Infantry Division, crushing weights at the gym, or helping the nearest woman unleash her potential.
Megan, great post! I fully agree with the need for leaders to learn more about effective communication, both as an interpersonal skill, but also how to strategically message the vision and organizational themes INSIDE and outside of the org.
My two additional recommendations would be:
“Stop Talking, Start Communicating,” by Geoffrey Tumlin
“Building a StoryBrand,” by Don Miller. Though this book aims to create a message to build a brand / sell a product, I feel it’s message-building framework can be a very creative tool to help leaders form messages for their people regarding change that can inspire and deeply resonate with them.
Thanks again for sharing your thoughts! I’ve recently come to love learning more about this topic and I am excited to check out your book recommendations!
Great article. Another thought is that we need to embrace social media to communicate internally and externally. Social media can speed communication and build collaboration in our formations. Most Army leaders are “scared” of social media, but I believe it is essential for leadership in the future.
looked into twitter. Interesting, clever woman. Usually a feminist is terrifying, but Megan looks attractive 🙂
The book Switch is specifically about leading change, but one cannot lead hanged without communicating. Iced used it as an LPD reading with fantastic results.
Leadership is so much more than communication. Leadership is a process and effective communication is one of the important tools of a leader, but leadership is not just communication and effective communication is not leadership.
“The power to connect”. Not too long but very useful, with tools.
Great reading article! My top book that promotes healthy communication would be
Extreme ownership by jacko willink and leif babin
Highly recommend Brief: making a bigger impact by saying less by Joe McCormack. Also check the Brief Maps (free) on his web site Brieflab, these maps have helped me shape how and what information I communicate.
* this was also just noted in one of Joe’s recent podcasts